KrishnShree Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in connection with our Tally software solutions and business services.

By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, phone number, and business address
• Company name, designation, and business information
• Payment information for software purchases and services
• Communication preferences and marketing consent
• Support tickets and service requests

2.2 Technical Information

We automatically collect certain technical information, including:

• IP address, browser type, and operating system
• Website usage data and navigation patterns
• Device information and screen resolution
• Cookies and similar tracking technologies
• Log files and error reports

2.3 Business Data

When providing Tally customization and support services, we may access:

• Tally software configuration and settings
• Business process information for customization
• System logs and diagnostic information
• Training materials and documentation

We use the collected information for the following purposes:

• Service Delivery: Provide Tally software, support, and customization services
• Communication: Respond to inquiries, provide updates, and send service notifications
• Business Operations: Process payments, manage accounts, and maintain records
• Improvement: Analyze usage patterns to improve our services and website
• Marketing: Send promotional materials and newsletters (with your consent)
• Compliance: Meet legal obligations and protect our business interests
• Support: Provide technical assistance and troubleshooting

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and financial services
• Cloud hosting and data storage
• Email marketing and communication services
• Analytics and website optimization
• Customer support and help desk services

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes and government requests
• Protect our rights, property, and safety
• Prevent fraud and security threats
• Enforce our terms of service

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

We implement appropriate technical and organizational security measures to protect your information:

• Encryption: Data transmission and storage encryption using industry standards
• Access Controls: Restricted access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing
• Employee Training: Regular privacy and security training for our staff
• Secure Infrastructure: Protected servers and network security measures
• Backup Systems: Regular data backups with secure storage

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry best practices.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a structured format
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand website usage and performance
• Marketing Cookies: Used for targeted advertising and personalization
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

8. Data Retention

We retain your information for as long as necessary to:

• Provide our services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records and analytics

When information is no longer needed, we securely delete or anonymize it according to our data retention policies.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us: