These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and KrishnShree Solutions ("Company," "we," "our," or "us") regarding your use of our services, software solutions, and website.

By accessing our website, purchasing our products, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

These Terms apply to all users of our services, including customers, website visitors, and anyone accessing our content or software solutions.

2. Services Description

KrishnShree Solutions provides the following services:

• Tally Software Solutions: Sale and distribution of TallyPrime software licenses
• Technical Support: Installation, configuration, and ongoing technical assistance
• Customization Services: Custom development and modification of Tally software
• Training Programs: Educational services and certification programs
• Business Consulting: Process optimization and business improvement services
• Cloud Solutions: Tally on Cloud hosting and management services
• Maintenance Services: Ongoing support and software maintenance

3. User Responsibilities

3.1 Account Information

You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

3.2 Acceptable Use

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Distribute malware or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services
• Share or resell software licenses without authorization

4. Software Licensing

4.1 License Grant

Upon payment of applicable fees, we grant you a non-exclusive, non-transferable license to use Tally software in accordance with:

• The specific license type purchased (Single User, Multi User, or Server)
• Tally Solutions' End User License Agreement
• These Terms of Service
• Any additional terms specified in your purchase agreement

4.2 License Restrictions

You may not:

• Copy, modify, or create derivative works of the software
• Reverse engineer, decompile, or disassemble the software
• Rent, lease, or sublicense the software to third parties
• Use the software beyond the scope of your license
• Remove or alter any proprietary notices or labels

4.3 TSS (Tally Software Services)

TSS provides regular updates, new features, and support. TSS terms include:

• Annual renewal required for continued access
• Updates and patches provided during active TSS period
• Technical support subject to our support policies
• Termination of TSS may limit software functionality

5. Payment Terms

5.1 Pricing and Fees

• All prices are in Indian Rupees (INR) unless otherwise specified
• Prices are subject to change with 30 days' notice
• Additional taxes and fees may apply as per applicable law
• Custom services are quoted separately

5.2 Payment Methods

We accept:

• Bank transfers and wire transfers
• Credit and debit cards
• Digital payment platforms
• Cheques for enterprise customers

5.3 Refund Policy

• Software licenses are generally non-refundable after activation
• Service fees may be refunded within 7 days if services are not delivered
• Refund requests must be submitted in writing
• Processing time for approved refunds is 7-14 business days

6. Support and Maintenance

6.1 Support Services

Our support includes:

• Installation and configuration assistance
• Technical troubleshooting and problem resolution
• Software usage guidance and training
• Remote assistance when technically feasible

7. Contact Information

If you have any questions about these Terms of Service, please contact us: